Invulu is seeking an individual with experience using WordPress and customizing themes to provide helpful customer support within our forums.

The individual will be tasked with answering support questions regarding our premium WordPress themes. The questions will vary from basic WordPress usage and theme setup inquiries, to minor CSS, HTML, JS and PHP customizations.

The chosen candidate will be expected to answer questions within the support forums on our site, and within forums on an external marketplace in a timely, respectful manner.

This is a part-time position of roughly 10 hours per week.

This is an excellent opportunity to work with a respected WordPress theme company.

Do you have experience providing technical support for web hosting? Want to work from anywhere? Invulu has a position for you!

We are seeking a technical customer support representative for our hosting business, Kahuna Host. This is a part-time, work from home position. Applicants should be dedicated, self motivated and knowledgeable. We are seeking 2-3 hours of customer support on a daily basis in the form of answering tickets, live chat, assisting customers with basic hosting needs and assigned duties.

Job Description:

• Provide prompt support via tickets or live chat.
• 2-3 hours daily, preferably splitting the time for mornings and evenings.
• Troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services.
• Perform miscellaneous duties as assigned.

Skills and Qualifications:

• Proficient using cPanel, WHM, FTP, domain and email management and other hosting related tasks.
• Excellent written communication skills in English.
• Outstanding customer service skills in any situation.
• Ability to troubleshoot a variety of hosting issues.
• Experience with documenting procedures.
• Ideally a couple years experience with hosting support or management.

Invulu is seeking a front/back-end web developer proficient in PHP, JS, HTML and CSS to work on a freelance or contract basis. This is a work from home position.

The applicant should be capable of developing WordPress theme and plugin solutions from scratch.

Developer should be comfortable with receiving design files, or HTML and CSS templates to convert to WordPress themes.

Skills and Qualifications:

• Proficient in PHP, JS, HTML and CSS
• Ability to match super clean coding style and quality of our framework theme
• Well commented code
• Ability to develop small WordPress plugins from scratch with direction
• Extensive cross-browser development experience
• Great communication skills
• At least 3 years experience